Privacy Policy

Last Updated: December 4, 2024

1. Introduction

Welcome to CHilli ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience with our application. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.

2. Information We Collect

2.1 Information You Provide to Us

CHilli does NOT require registration or account creation. We may collect information when you:

  • Create custom card decks (questions/dares) - stored anonymously with a shareable link
  • Contact us for customer support via external channels
  • Leave reviews or ratings on the App Store/Play Store

Custom Card Decks:

  • When you create custom cards, they are stored on our servers with a unique short ID
  • No personal information is attached to these cards
  • You receive a shareable link to access your deck
  • Anyone with the link can access the deck (anonymous sharing)

We do NOT collect:

  • ❌ Player names or user accounts
  • ❌ Email addresses
  • ❌ Personal identification information
  • ❌ Contact information of any kind

2.2 Automatically Collected Information

When you use CHilli, we may automatically collect certain information, including:

  • Device Information: Device type, operating system, unique device identifiers
  • Usage Data: Game sessions, features used, time spent in app, interaction patterns
  • Analytics Data: App performance, crashes, errors (via Firebase Analytics)
  • Purchase Information: In-app purchases and transaction data (processed by Apple/Google)

2.3 What We Absolutely Do NOT Collect

We want to be completely transparent. CHilli does NOT collect:

  • User accounts or registration information
  • Names, usernames, or player names
  • Email addresses or any contact information
  • Passwords or authentication credentials
  • ❌ Questions and answers from your game sessions
  • ❌ Camera, microphone, or photo access (unless explicitly granted for specific features)
  • ❌ Location data or GPS coordinates
  • ❌ Contacts or address book
  • ❌ Sensitive personal information of any kind

Your privacy is our priority. Play anonymously!

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Provide Services: To deliver, maintain, and improve CHilli's features and functionality
  • Custom Card Storage: To store and provide access to custom card decks you create via shareable links
  • Analytics: To understand how users interact with the app and identify areas for improvement
  • Customer Support: To respond to your inquiries and provide technical assistance
  • Security: To detect, prevent, and address technical issues, fraud, or abuse
  • Legal Compliance: To comply with legal obligations and enforce our terms

4. Data Storage and Security

4.1 Local Storage

Most of your game data (preferences, game history, player setup) is stored locally on your device only. This means:

  • ✅ Game sessions and player information never leave your device
  • ✅ Your gameplay history remains private
  • ✅ No personal information is required or stored
  • ✅ Uninstalling the app removes all local data
  • ✅ You have complete control over your local data

4.2 Server Storage for Custom Card Decks

Custom card decks you create are stored on our servers to enable sharing and access across devices. Here's how it works:

  • Anonymous Storage: Cards are stored with a unique short ID (e.g., "abc123")
  • No Personal Info: No name, email, or account is linked to your cards
  • Shareable Link: You get a link (e.g., chilli.io.vn/deck/abc123) to access your deck
  • No Authentication: Anyone with the link can view/use the deck
  • Content Only: Only the questions/dares you write are stored, nothing else

Other cloud-related data:

  • Purchase receipts (handled by Apple/Google, not by us)
  • Anonymous analytics data (no personal information)

We do NOT sync or backup your game sessions, player names, or gameplay history.

4.3 Security Measures

We implement appropriate technical and organizational security measures to protect your information, including:

  • Encryption of data in transit and at rest
  • Secure authentication methods
  • Regular security assessments
  • Limited access to personal information

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

5. Third-Party Services

CHilli uses the following third-party services that may collect information:

5.1 Firebase (Google)

5.2 Apple App Store / Google Play Store

6. Children's Privacy

CHilli is intended for users aged 18 and older. We do not knowingly collect personal information from anyone under the age of 18. The app contains mature content including alcohol references and adult themes.

If you are a parent or guardian and believe we have collected information from someone under 18, please contact us immediately so we can delete such information.

7. Your Privacy Rights

Since we don't collect personal information, most traditional privacy rights don't apply. However:

  • Local Data Control: Your game sessions are stored locally - you have complete control
  • Local Data Deletion: Simply uninstall the app to remove all local data
  • Custom Deck Deletion: Contact us with your deck short ID to request removal from our servers
  • Analytics Opt-Out: You can disable analytics in your device settings
  • No Marketing: We don't collect contact information, so we can't send marketing emails

To request deletion of a custom card deck, contact us at privacy@chilli.io.vn with your deck link or short ID.

7.1 California Privacy Rights (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected
  • Right to know if personal information is sold or disclosed
  • Right to say no to the sale of personal information
  • Right to access your personal information
  • Right to equal service and price

7.2 European Privacy Rights (GDPR)

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR) including those listed above.

8. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your country where data protection laws may differ. By using CHilli, you consent to the transfer of your information to our facilities and third-party service providers.

9. Data Retention

We don't retain personal information because we don't collect it.

  • Local Data: Stored on your device until you uninstall the app or clear app data
  • Custom Card Decks: Stored on our servers indefinitely (accessible via your unique link) unless you request deletion
  • Analytics Data: Anonymous usage statistics retained for up to 14 months for app improvement
  • Purchase Data: Handled by Apple/Google per their retention policies

Important: If you lose your custom deck link, we cannot recover it as we don't link decks to any user identity. Save your link to keep access to your custom cards.

10. Cookies and Tracking Technologies

CHilli may use cookies and similar tracking technologies to enhance user experience and collect usage data. You can control cookie preferences through your device settings, but this may limit certain features.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

  • Posting the new Privacy Policy on this page
  • Updating the "Last Updated" date
  • Sending you a notification through the app (for material changes)

You are advised to review this Privacy Policy periodically for any changes. Changes are effective when posted on this page.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Email: privacy@chilli.io.vn
Website: https://chilli.io.vn
Response Time: We aim to respond to all inquiries within 48 hours

13. Your Consent

By using CHilli, you consent to this Privacy Policy and agree to its terms. If you do not agree, please do not use the app.